The Design Process
If design isn't your thing, send us detailed room plans and we'll design it for you!
Our dedicated team of kitchen designers will produce one design absolutely free. They will then provide up to 2 free revisions, to ensure that you are completely happy with your kitchen design.
We can create multiple designs at a small cost, which will be refunded to you upon purchase of a kitchen from us.
We work with you every step of the way to ensure that your cheap ready made German kitchen meets and exceeds your expectations.
Accepting a Quotation
If your happy with the quotation we have provided all we need is your acknowledgement via email. Once we have received this we will then prepare an order on our system for the contents our the agreed quotation.
Placing Your Order
To place an order we require confirmation that you are happy to proceed in the form of a written confirmation email. Once this has been received we will raise an order for your kitchen and place it on our system ready for payment.
Making Your Payment
Payment for your order must be made in full via credit card or bank transfer. Once your payment has been successfully received we will then release your order into manufacturing with our German manufacturing partners. If you wish to cancel your order for any reason this must be done within 7days of making your payment. We must receive written notice that you wish to cancel your order. After 7 working days we are unable to withdraw an order from manufacturing.
The Delivery Process
Once your order has been processed we will provide a provisional date for delivery. This date will be confirmed to you once your kitchen has entered the manufacturing stage which is approximately 7 days after your payment has been received. Several days prior to the confirmed delivery date you will receive an email from us which details how to receive your kitchen delivery and how to check the paperwork and what to do in the unlikely event of damages. We would always recommend that you take time to read our Terms and Conditions of Sale which are available here
Service & Aftercare
Your new kitchen is protected by a 5 year warranty, this covers the furniture against failure. This warranty does not cover accidental damage, or damage to the manufactured furniture incurred during installation.
We recommend that you read our cleaning and maintenance information section.